Shipping policy

Shipping Policy

1. Order Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: Processing times may increase during high-volume periods or promotional sales.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Standard and expedited options are available:

3. Domestic & International Shipping

• Domestic: We ship to all 50 U.S. states, P.O. Boxes, and APO/FPO addresses.

• International: We offer international shipping to select countries. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company Name] is not responsible for these charges if they are applied; they are the responsibility of the customer.

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [Your Support Email] with your name and order number, and we will look into it for you.

5. Shipping to P.O. Boxes

Some carriers have limitations on shipping to P.O. Boxes. If your carrier cannot deliver to a P.O. Box, we will contact you for an alternative address.

6. Lost, Damaged, or Missing Packages

If your order arrives damaged, please save all packaging materials and damaged goods, take clear photos, and contact our support team at [Your Support Email] within [X] days of delivery so we can file a claim or send a replacement.

If your package is marked as delivered but you haven't received it, please check with neighbors or your local carrier office before reaching out to us.

7. Returns & Changes

If you need to change your shipping address after placing an order, please contact us immediately. Once an order has entered processing or has shipped, we are unable to alter the destination address. For information on returning items, please review our Return Policy.

Contact Us

If you have any further questions, please contact us at:

• Email: naraolson@gmail.com

• Phone: [507-402-3119

• Hours: [Business Hours, e.g., Mon–Fri, 9am–5pm EST]